Harnessing Process™


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IT Infrastructure

Enterprise-wide knowledge management requires that leaders and managers put their organization’s “whole brain” to work. This means viewing knowledge as knowledge, whether it is stored and manipulated in a silicon-based system like a computer, or a carbon-based system like an employee’s brain. In today’s information intensive environment, human and computing resources need to work together like a cross-functional work team to achieve an organization’s objectives and goals. Four high-level functionalities that an effective IT Infrastructure must posses are the ability to:

  • Move information from the business environment to the correct place in the organization so it can be analyzed, digested and acted on.
  • Move information from business processes to the correct place in the organization so it can be analyzed, digested and acted on.
  • Move information on the status of goals, milestones, deliverables, and budgets in operations plans to the correct place in the organization so it can be analyzed, digested and acted on.
  • Structure and manage data storage so it is a resource that’s available to everyone who needs it, e.g. data isn't isolated in data silos or shadow systems.

All too often, an organization’s IT infrastructure is designed and maintained by IT professionals who give line managers what they think is needed to operate the business. Savvy business executives know that a high-performing IT infrastructure is a key element of maintaining competitive advantage, so it’s too mission-critical to delegate to IT professionals who often lack an intimate knowledge of an organization’s purpose, goals, structures, systems, and corporate culture. The Breckenridge Institute can help you manage your knowledge resources with complete IT solutions for small and medium size businesses that are affordable. The Institute has competencies in the following areas:

  • Enterprise IT Strategy and Planning
  • Custom Software Development
  • IT Performance Evaluation
  • System Documentation and Training
  • Independent Validation and Verification of Systems
  • Custom Database Design using relational platforms such as Access, SQL Server, or Oracle


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Personality in Context


 
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