Center for Research and Development


Research Areas

With increasing customer expectations and decreasing resources being the norm for most businesses, organizations need “short cuts” – ways to effectively migrate more and more of their day-to-day operations to automatic pilot in order to navigate this sea of ever increasing demands. The Institute’s portfolio of validated diagnostic and assessment tools in combination with our advanced analytics capability provide leaders and managers with statistically reliable “short cuts.” The Center for Research and Development is committed to exploring topics that are related to organizational culture and increasing our understanding of how cultural processes actually work.

  • Establishing cause-and-effect links between cultural norms and financial and non-financial performance
  • Exploring the relationship between the level of trust in an organization and its financial and non-financial performance
  • Exploring the relationship between an organization’s ways of working and its financial and non-financial performance
  • Understanding the degree to which a high-level of uniformity in employees’ personality style positively or negatively affects an organization’s financial and non-financial performance
  • Mapping out the nature and characteristics of cultural change in organizations, e.g. how it happens, how it’s derailed, the effect that failed change initiatives have on morale and the future ability of an organization to change
  • Exploring the ways in which data from 360-degree reviews are actually reflections of the cultural norms (an organization’s “social mirror”) rather than measurements of individual performance
  • Developing a quantitative-analytic approach to identifying Latent Organizational Weaknesses, with the goal of creating or strengthening the Safety Culture within an organization

 

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